Training for Companies >> Emotional Intelligence at Work

One day course

Traditionally, the emphasis when evaluating potential performance has been on intellect. Now compelling research indicates that emotional intelligence can be just as important as IQ for outstanding performance.

This session sets out to provide your participants with the fundamental knowledge required to develop their awareness of EI and in doing so help them to perform more effectively.

This session is based on the 5 domains of Emotional Intelligence:

What is Emotional Intelligence? - A set up to the session, which explains what EI is and it's role in improving performance in the workplace.

Self-Awareness - Understanding how self-aware participants currently are, reviewing the value of self-awareness and providing an opportunity to develop this.

Self-Management - Appreciating that we manage ourselves based on our values, attitudes and beliefs. Looking at methods of improving self-management and overcoming negative 'self-talk'.

Self-Motivation - A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.

Empathy - Helping participants appreciate the need for empathy and providing the methods for doing it.

Handling Relationships - Bringing the previous skills together to become 'socially intelligent'. Looking at real life situations and how emotional intelligence plays a part. Finally reviewing ways of further improving relationships using emotional intelligence.

It is important to emphasise that this session is interactive and although some elements of the session may come across as 'dry', the content allows you to deliver it in such a way that participants are constantly involved and active.

Objectives:

At the end of this training course, your participants will be able to:

• Be aware of emotions and the impact they have on their performance
• Recognise and understand emotions in others and how to adapt their behaviour to suit
• Regulate their emotions and so enhance performance
• Handle and inspire emotion in others

Cost:

£235 per delegate.