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Training for Individuals >>Business Administration - Standards Breakdown Level 3
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This SVQ is designed to reflect the work of administration staff across a wide range of industries and types of organisation. Administration skills are crucial to the effectiveness and efficiency of any organisation, and these qualifications demonstrate a thorough understanding of current theory and practice, which is respected and recognised by practitioners and employers alike.
The level three qualification offers a wide variety of units.
This level requires a candidate to obtain detailed knowledge, skills and understanding within a relevant field. It demonstrates team leading and specialist technical skills with competence in communication, problem solving and applied teamwork. Example job roles for this level include Personal Assistant, Secretary and Administration Clerk.
It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others.
Please note: Individual units from any SVQ qualification can be undertaken separately.
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Mandatory Units: - Candidates MUST complete ALL of these units
Unit 301 - DP7E04
Carry Out Your Responsibilities at Work 3
- Communicate Information
- Plan and be accountable for your work
- Improve your own performance
- Behave in a way that supports effective working
Unit 302 - DP7C04
Work within your Business Environment 3
- Work to achieve your organisation's purpose and values
- Apply your employment responsibilities and rights
- Support diversity
- Maintain security and confidentiality
Optional Units: - Candidates must also complete 4 of the following units in addition to the mandatory units. Candidates must select a minimum of 3 units from Group B.
Group A
Unit 110 - DD 5604
Ensure Your Own Actions Reduce Risks to Health Safety
- Identifying hazards and evaluating risks
- Reducing risks to health and safety
Unit 204 - DD 8104
Manage Diary Systems
Unit 205 - DP 6F04
Organise Business Travel and Accommodation
- Organise business travel and accommodation
Unit 205 - DP 6F04
Organise Business Travel and Accommodation
- Organise business travel and accommodation
Unit 212
- DJ 5N04
Use IT Systems 2
Unit 213
- DJ5W O4
Use IT to Exchange Information 2
- Send and receive e-mails
- Search for information on the web
Unit 216
- DJ6204
Database Software 2
Unit 217
- DJ6504
Presentation Software 2
Unit 218
- DJ6604
Specialist or Bespoke Software 2
- Specialist or bespoke software
Group B - Candidates must select 3 units from Group B
Unit 303
- DP74 04
Supervise an Office Facility
- Supervise an office Facility
Unit 304
- DP6N04
Procure Products and Services
- Procure products and services
Unit 305
- DP7X04
Manage and Evaluate Customer Relations
- Identify customer needs and expectations
- Deliver services
- Monitor and evaluate services
Unit 306
- DP8404
Managing the Payroll Function
- Apply management controls to the payroll function
- Resolve queries and produce management information
- Implement redundancy pay procedures
Unit 307
- D34F04
Complete Year End Procedures
- Produce payroll year-end returns
- Identify reportable benefits and expenses in the context of tax and
national insurance
- Produce reports of benefits
Unit 308
- DP8604
Monitor Information Systems
- Monitor information systems
Unit 309
- DP7104
Run Projects
- Plan the project
- Run the project
Unit 310
- DP7004
Research, Analyse and Report information
- Research information
- Analyse and report information
Unit 311
- DP6J 041
Plan, Organise and Support Meetings
- Prepare for the meeting
- At the meeting
- After the meeting
Unit 312
- DP7T04
Make a Presentation
- Before the presentation
- At the presentation
- After the presentation
Unit 313
- DP8904
Organise and Co-ordinate Events
- Before the event
- At the event
- After the event
Unit 314
- DJ6J04
Word Processing Software 3
Unit 315
- DJ6K04
Spreadsheet Software 3
Unit 316
- DJ6304
Website Software 2
Unit 317
- DJ 6404
Artwork and Imaging Software 2
- Artwork and Imaging software
Unit 318
- DP7LO4
Design and Produce Documents
- Design and produce documents
Unit 319
- DP6G04
Plan and Implement Innovation and Change
- Plan opportunities for change
- Implement change
Unit 320
- DP7M 04
Develop Productive Working Relationships with Colleagues and Stakeholders
- Develop productive working relationships with colleagues and stakeholders
Unit 321
- DP6T04
Provide Leadership for Your Team
- Provide leadership for your team
Unit 322
- DP6K 04
Prepare Text from Notes
Unit 323
- DP6M 04
Prepare Text from Shorthand
- Prepare text from shorthand
Unit 324
- DP6L 04
Prepare Text from Recorded Audio Instruction
- Prepare text from recorded audio instruction
Click here for Modern Apprentice Framework.
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