Training for Companies >> Performance Management

One day course

This training course will provide your participants with the practical skills to develop and maintain the performance of their teams.

They will discover that performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team. The key aim of the performance management process is to develop the team in order for them to assist the organisation in achieving it's objectives.

What is Performance Management? - Developing an understanding of what Performance Management is and how we imbed it into the culture of the organisation.

The Performance Management Cycle - Showing the Performance Management is a cyclical process and demonstrating the requirements at each stage. Including the need for ongoing reviews.

The Key Skills of Performance Management, include :

Objective Setting - Ensuring that objectives are clearly defined, describe performance requirements and are SMART.

Ability or Motivation - A simple tool to help assess the best approach to take to developing an individual.

Adapting Your Leadership Style - Applying the ability/motivation tool to a specific work based example.

Feedback - Identify what positive feedback is and what is not.

Giving Difficult Feedback - Providing some key tips on this topic.

Judgmental or Behavioural Feedback - Ensuring that our feedback is on specific, observable actions rather than 'feelings'..

Performance Reviews Practice - An opportunity to put the skills to the test.

Using the GROW Model to Joint Problem Solve - Looking at the GROW framework from a Performance Management perspective and providing specific questions to aid the process. With practice.

Managing Poor Performance - Identifying which actions to take and when, with some key skills.

Dealing with Poor Performance - A defined process to use.

Ten Ways to Improve Your Team Performance - Tips for analysis and Review. How can we implement these in the workplace.

Objectives:

At the end of this training course your participants will be able to:

• Explain their role in managing the performance of their team
• Describe the key stages in the performance management process
• Use the performance management skills and techniques practice to create a development plan
• Develop techniques to address poor performance
• Review the challenges that face them within their specific team
• Follow an action plan of their key development points

Cost:

£250 per delegate.